Travel Service Operations and Management
Abstract
A travel agency is a business that helps people and groups choose, plan, and book travel-related services. Flights, hotels, rides, trips, sports, and other things can be a part of these services. The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations. A travel agent assesses each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.
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